Kiavi

The sales process up front was good and reps are very nice, but now after closing 3 loans with Kiavi, I can say they do not live up to their promises. Execution is severely lacking and I would never recommend any investor use Kiavi where the timing of closing is important. My most recent loan took 5+ weeks when I was refinancing from a bridge loan to a permanent loan within Kiavi! Even to get a loan closed in 5 weeks, diligent follow up is required and communication is very poor. Sadly, I have now left two voicemails for Kiavi reps with no response as I've been trying to resolve an issue with the amount I was charged at closing.

My experience with Haley and the rest of the Kiavi team has been fantastic. I have worked with a few other bridge loan lenders and none of them can match the customer service or ease of use that Kiavi provides as well as an investor friendly product. Haley was always available for any questions I had and the platform is easy to use. Would recommend to anyone looking to scale their RE business. Look forward to working with the team in the future.

I just completed a refinance loan on a rental property. I’m a real estate broker with over 20 years in the business and have been involved in many types of loans from various types of lenders. I really must say that I was extremely impressed with Kiavi staff. My contact person was Tyler Rivers, from the first contact I could tell that I was dealing with a high level professional and could expect to get the details of the loan correct the first time, close the loan timely and with a great low interest rate. Another member of his team is Candace Gauthier, she was our loan analyst and handle all areas of communication with other members of the team including me, I was updates each morning and if anything changed I would receive an additional update related to those changes, we worked together to get any needed documents and it was the easiest refinance loan I’ve ever completed. This level of service that I received was as well as any five star prime lender. The loan amount was what we discussed, the interest rates are very competitive and the staff is outstanding. I will highly recommend Kiavi for any type product they offer. Eric Robinson

I used Kiavi to finance multiple investment properties - both rental and rehab loans. I shopped around and they offered the best terms on both product types. I worked with Nathan and he was beyond outstanding. He was extremely responsive to my questions - and I had many of them. He was very knowledgeable about their products and real estate in general so it made the process much better. I was also amazed at their processing speed and their ability to close on time. On one of my deals, I had to overcome a hurdle caused by one of the transaction parties and Nathan was there every step of the way. I highly recommend Kiavi and will continue to use them to finance my projects!

I've had the pleasure of working with Kiavi on a number of deals over the last year and they have been nothing but amazing to work with! Our Account Rep, Kate, is always available with her extensive knowledge of the loan programs and the loan process itself is a breeze. Kiavi is always the first place I look when exploring a new loan, whether a flip or long-term rental! I highly recommend this company!

Kiavi was so easy to deal with from the beginning to the end. The communication was wonderful and we really felt like they were a true partner during the entire process. A little call out to Andrew who was wonderful! The terms and rates were better than a lot of lenders we had contacted. Can't wait until our next deal with them!